Terms & Conditions

Vapor Honing Technologies Terms and Conditions

Thank you for choosing Vapor Honing Technologies for your surface finishing needs. We are committed to delivering high-quality products and services to our valued customers. Please review the following policies carefully.

Payment Terms  

• Due on Receipt: Payment is due upon receipt of the invoice or as per any agreed terms.

• Invoice Void Policy: If payment or a purchase order is not received within 5 business days of invoice issuance, the invoice will be voided.

• Net 30 Payment Schedule:

  • Net 30 Purchase Order Terms are only available for orders over $10,000.

• • For all net 30 purchase orders, payments are due as follows:

• • • 30% of the total at the time of purchase

    • 30% of the total at the time of shipping

    • Remaining balance due within 30 days from the shipment date

• • All net 30 invoices past 30 days will accrue 1.5% interest on the remaining balance per month.

Order Cancellations and Returns  

• Cancellations: Orders that are canceled after placement will be subject to a 25% cancellation/restocking fee. Cancellations must be made before the product has shipped.

• Returns: For returned parts and equipment, a 25% restocking fee will apply. Returns must be initiated within 30 days of product arrival. Please contact Vapor Honing Technologies at 828-202-5563 for return authorization.

• Return Shipping: Customers are responsible for return shipping costs.

Custom Equipment  

• No Returns or Refunds: Custom-designed and manufactured machines, or any non-stock products, are not eligible for return or refund.

• Non-Refundable Deposits: Any deposits made toward custom equipment design are non-refundable.

• Non-Refundable Engineering Fee: Any fee charged for preliminary drawings, CAD model creation, or any associated engineering costs are non-refundable.

Warranty and Modifications  

• Non-Transferable Warranty: Our lifetime warranty is non-transferable and only applies to the original purchaser.

• Warranty Voidance: Any modifications to the original equipment, including its workings or hardware, will void the warranty, lifetime upgrade option, and release J Wise Inc., DBA: Vapor Honing Technologies, of any liability.

Shipping and Damage Inspection  

Vapor Honing Technologies utilizes third-party freight carriers for product delivery. Customers are responsible for inspecting shipments upon arrival.

• Damage Protocol: If you observe damage upon delivery, refuse the shipment and return it to the sender. Notify Vapor Honing Technologies immediately at 828-202-5563. If the driver leaves before the inspection, responsibility for any repair or replacement costs falls on the customer.

• Alternate Shipping: Customers may arrange their own shipping and provide a Bill of Lading (BOL) if they wish to use an alternative carrier.

General Terms  

By purchasing from Vapor Honing Technologies, you acknowledge and agree to abide by these policies. This policy is subject to change without notice; the latest version will always be available on our website.

Contact Us

Vapor Honing Technologies
313A Motz Avenue, Lincolnton, NC 28092
Phone: 828-202-5563
email: info@vaporhoningtechnologies.com